Order & Payment process
We charge shipping costs for orders, which depend on the size and weight. All shipments are handled by PostNL and your local postal company and delivered to your home or given address. Shipping costs include VAT.
Ordered before 3 pm on working days, shipped the same day and usually delivered to your home within 3-5 working days.
Our goal is that you are satisfied with everything you buy from us. If an article unfortunately does not meet your expectations, you have a period of fourteen days to return the product without giving reasons, starting on the day of delivery. The exception to this are specially assembled and digital products. The product can only be returned unused and in the original, undamaged packaging. For more information, see article 6 of our terms and conditions. Do you want to return the entire order? Items that have already been received must be returned to the return address below. Camperstop-shop will refund the entire purchase price, including the calculated shipping costs. The shipping costs for returning are at the expense of the customer. The shipping costs are paid by the customer when returning a part of your order. The purchase price of the returned part of the order will be refunded to you. In that case, shipping costs are not refundable. All cancellations, exchanges and returns must be reported to us. This can be done by email, telephone or post. You must at least state your full name and invoice number. In case of a refund, we will ensure that you are in your account as soon as possible and no later than 14 days. You will receive the amount back with the same payment method as you paid.
Our return address
NL-5048 AB Tilburg